F I R S T L I N K

Remote Computer Support

Human hand embracing a virtual hand, symbolizing remote IT support.

You need remote IT support and service solutions whether you have a home-based business, are working remotely for an employer, or are an employer with a team of employees working from home. Remote support is key to the smooth functioning of any business day! Many us of work from home in this modern world and a computer is the backbone of our day. When you get a confusing pop up, if you need to install new software or when you’re just having trouble with your smart phone or tablet, wouldn’t it be comforting to know you have someone to turn to?

At First Link Technology, we have a remote IT helpdesk and support options with you in mind. Whether you are just looking to support your own devices or have a group of employees to keep working, First Link Technology has the personal, one-on-one attention you’d expect from a small company. We offer hosting, email, file storage, chat, and network support with remote access to your computer. All you need is an adequate internet connection to your desktop or laptop for stellar IT support service.

FirstLink Difference

Let FirstLink handle your remote IT support needs!

We offer personalized service from a top notch technical team of experts, who answer the phone.
No need to go through escalation tiers, you will talk to someone who can help you from the beginning.
When you are struggling with working remotely and need support fast, FirstLink is your answer.

Remote IT Service Packages

User

The User Service option offers individual coverage on personal devices; including desktop, laptop, tablet and smart phone.

Best Used By:
  • Remote employees not supported by their employers, home business owners, students, etc.

Company

The Company Service option allows remote employees to be supported on specific business applications and platforms, designated by their employer.

Best Used By:
  • Any company that has remote employees and wants them to be productive.

Platform

Our Platform Service offers cloud computing software, specific to your remote computing needs, with the online support.

Best Used By:
  • Any remote user, with an internet connection, that needs a custom option.

What Drives FirstLink

Drupal
Wordpress
Joomla
Solaris
webroot
Cisco
vm ware
Microsoft
datto
Adobe
Invision
PHP