First Link Technology, Inc. (the “Company”) has adopted the following policies and procedures for handling information collected through this website, www.firstlink.com and its subdomains (the “Website”), electronic mail, file transfers, and other electronic and non-electronic means of collecting personal information, from visitors to the Website and prospective and existing clients (with all of the foregoing collectively referred to herein as “Clients”). These policies and procedures have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, the Company’s policies and procedures are subject to change.
Collection and Use of Personally Identifiable Information
In the course of serving its Clients, the Company acquires, stores and transmits Client communications and information that Clients may regard as private or sensitive. Some of this information, such as the Client’s name, address, telephone number, and credit card data, is provided to and used by the Company in order to establish the Company’s services to its Clients. Other information, such as the Client’s account status, choice of services, and Client logs, is created. maintained, and used by the Company in the normal course of providing service. The Company also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. For example, the Company uses cookies on the landing pages of products sold online which record the Client information that is required on the order form. This information is then forwarded to an internal sales tracking database. In addition, the Company may store electronic mail and other communications with Clients. The information described in this paragraph (“Personal Information”) will be shared, if appropriate, within the Company and with any third parties who provide services on the Company’s behalf and who are bound by contractual obligations to keep such information confidential and to use it only for the purposes for which the Company discloses it to them.
Collection and Use of Non-Personally Identifiable Information
The Company also collects certain non-personally identifiable information when Clients visit our Website such as the type of operating systems Clients are using, the type of browser Clients are using, the website the Client visited before browsing to our Website, domain service, device type, pages the Client viewed, how long the Client spent on a page, access times, and information about Clients use of and action on the Website (“Non-Personal Information”). Any Non-Personal Information gathered will be shared, if appropriate, within the Company and with any third parties who provide services on the Company’s behalf.
Data Security
The Company will protect the confidentiality of its Clients’ Personal Information to the fullest extent possible and consistent with the law and the legitimate interests of the Company, its partners, its employees and other Clients of the Company’s services. To protect the loss, misuse, and alteration of Personal Information, the Company has appropriate physical, electronic, and managerial procedures in place.
How else is Personal information Used?
In addition to the uses set forth above, the Company may also use Personal Information to send Clients updates, news, or other information which the Company deems to be important to Clients or to enable Clients to take advantage of special partner programs. The Company may also use Personal Information to provide its Clients with system information or information about new or upgraded products.
Opt Out and Modifications
Clients may opt out of receiving notices of new or upgraded products from the Company and its partners by sending a request to privacy@firstlink.com. In this request to privacy@firstlink.com, Clients must identify, to the extent applicable: services purchased from the Company, the Client’s domain name, the Client’s contact information, and the approximate date when the Client first purchased services from the Company. However, Clients may not opt out of receiving information from the Company that is essential for maintaining or updating Clients’ accounts or system information.
All Clients may access and modify their Personal Information by contacting the billing department at billing@firstlink.com.
Domain name Clients that have registered a domain name with the Company and wish to change the Technical Contact from First Link Technology, Inc. to another company may send a request to the Company at hostmaster@firstlink.com. It is important to note that Client domain name registration information is made publicly available in the registry of domain names.
Disclosure of Personal Information and Communications
Except as set forth below with respect to electronic mail or other electronic communications, the Company will not otherwise disclose its Clients’ Personal Information unless the Company has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of the Company, its Clients, or third parties, or where the Company has a good faith belief that the law requires such disclosure.
The Company also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that the Company stores or transmits for its Clients. The circumstances under which the Company will disclose such electronic Client communications are when:
It is necessary in order to provide service to the Client;
It is necessary to protect the legitimate interests of the Company and its Clients;
It is required to cooperate with interception orders, warrants, or other legal process;
If the Company believes in good faith that it is required to do so by law or that such action is necessary to (i) comply with a legal obligation, (ii) act in urgent circumstances to protect the personal safety of employees or contractors of the Company or its Clients or the public, or (iii) protect against legal liability; or
To enforce the terms of its agreements with Clients, including, without limitation, its Acceptable Use Policy, as amended from time to time.
California Privacy Rights
California Civil Code Section 1798.83 permits residents of the State of California to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes. For more information on how to submit a request, please contact us at: privacy@firstlink.com. We do not track your on-line activity across other websites, nor do we knowingly permit any third-parties to conduct online tracking of you while you are visiting our Website. Consequently, we do not respond to your browser’s Do Not Track signal or technologies that you may have implemented in your web browser.
Disclaimer
The Company disclaims any obligation to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by Clients or others. The Company may, however, review, delete or block access to communications that may harm the Company, its Clients or third parties and may enforce the terms of its Acceptable Use Policy, as amended from time to time.
Revisions to the Company’s Privacy Policy
The Company may modify its Privacy Policy from time to time. If the Company modifies this Privacy Policy, it will update the “Date Last Modified” and such changes will be effective upon posting. Please be sure to check this page before proceeding to use the Website. Regardless of any changes the Company makes to its Privacy Policy, the Company will always use the Client’s Personal Information in accordance with the version of the Privacy Policy in place at the time the Company collects the information, unless the Client providing such information gives the Company its express consent for the Company to do otherwise.
FirstLink’s Privacy Policy is available at https://www.firstlink.com/legal/