FirstLink technicians can be your first response support team for your hardware. Depending on the service level you require FirstLink can setup the monitoring and fail safes for you to manage, all the way to a full hands-on server upkeep, maintenance and crisis intervention.
Uptime is one of the most significant words used when talking about website hardware. If your server is down no one can access your content. This can be bad enough if you are trying to get viewers to a commercial website but can be devastating if your internal business systems are run on a centralized server environment. Our proactive approach to this dilemma is what makes us your internet partner. We have the systems and tools in place to monitor all your critical systems so you can take action at the first sign of trouble. Depending on the service level you require we can setup the monitoring and fail safes for you to manage, all the way to a full hands-on server upkeep, maintenance and crisis intervention.
- Monitoring of your server systems and operations
- Firewall integration (Managed or Private)
- Virtual failover solutions
- Hardware and software upgrades and repairs
More providers means better, faster internet traffic routing. Instead of contracting with multiple internet provides and their varying terms, having to manage on-site hardware, providing sufficient power redundancies and environmental controls, FirstLink can take care of all that for you.
The internet may seem like one big world you just connect to and you’re in but there are actually a whole network of different paths you use to connect to content when you get online. All of these paths are not equal. In order to maximize the number of connections to the internet in as streamlined a way as possible, your travels through the web may take you across many different connection paths. If you are running a server locally you have a single ISP providing the traffic route and bandwidth for your hardware. If you want another route for reasons of uptime or fastest routing you will have to contract with another ISP, configure your LAN for failover, and maintain new hardware and routers. Housing your hardware at the FirstLink datacenter eliminates those troubles and our three upstream providers maintain solid, reliable blended IP bandwidth. This is not only more cost-effective but you only have to deal with FirstLink. Instead of contracting with multiple internet provides and their varying terms, having to manage on-site hardware, providing sufficient power redundancies and environmental controls, keep your hardware at FirstLink and we’ll take care of all that for you.
Multiple internet providers and UPS protected redundant power. The FirstLink datacenter is the perfect solution when the costs of maintaining your own datacenter exceed the return on your hardware investment.
The FirstLink datacenter is the perfect solution when the costs of maintaining your own datacenter exceed the return on your hardware investment. This can happen when you need to add power, bolster environmental controls, adding multiple internet providers to increase available bandwidth. Each of these comes with their own company, contracts, installations, and maintenance that invite multiple failure points to your internet presence. Hosting in a datacenter focuses all of those areas into one provider with one cost. In addition to the fiscal advantage there is peace of mind knowing that your hardware is housed in a facility that is:
- Backed by 24/7/365 “Remote Hands” technical support for tactical response.
- Interconnected with public and private network backbones for convenient and secure network interconnects.
- Highly trained and industry-certified techs to diagnose, isolate, troubleshoot and resolve issues in an extremely controlled manner.
- UPS power management backed by diesel generator for uninterrupted service in the event of a power outage.
- Scalable from a quarter rack for a single 1U server to multiple cabinets, all the way up to dedicated, isolated server suites. You will have room to expand when your business needs dictate it.
Located within a shared space, you gain all the advantages of the existing FirstLink network and data center infrastructure, plus the convenience and security of a dedicated and secure cabinet to house critical equipment.
To meet smaller or experimental space requirements we offer rack-based solutions in a more cost-effective, shared data center environment. You have the ability to start with your minimum specifications in a real-world setting. Watch the performance of your systems, processing and bandwidth usage, then gather that information after a genuine performance in an online environment. With this knowledge after time you can decide to increase space, power and/or bandwidth while being assured that you aren’t wasting any money by over-architecture of your hardware solution.
Securing your network in our datacenter is another way FirstLink can help provide you the right technology solutions that will fit into your budget. We have the resources to build your environment in seclusion from the rest of the accessible network and internet.
Private networks allow for an extra layer of security for internal networks. Any public facing network, whether accessible or not, has an IP address associated to it. Public facing IP addresses can be found out and therefore are open to attack attempts. Securing your network in our datacenter is another way FirstLink can help provide you the right technology solutions that will fit into your budget. We have the resources to build your environment in seclusion from the rest of the accessible network and internet. This is perfect for off-site systems that need to allow secure access from other networks. This allows you to lock down billing systems, employee intranets, customer management systems or anything else that requires certain high levels of security.