FIRSTLINK
mps

Run your business and leave the IT to us!

You know your business, from the day-to-day to the bottom line. We know IT. You need a managed IT services provider capable of top-notch IT support to keep things running smoothly. There is no room for downtime. FirstLink has the right solution for your business to meet your IT needs for your growing business.

The FirstLink Managed IT Services Provider Difference

FLT has been providing MSP services in Denver, CO since 1996. Our managed IT services packages are flexible and comprehensive to provide our clients the security and stability they desire. We are a local company with most service tickets resolved in less than an hour. We are available during all normal business hours for support issues and are on call 24×7 for emergencies to keep your business running smoothly. We take time to look at the big picture for your company, think outside the box, and provide solutions for issues to make your life easier.

Each of our Managed Service Provider packages include:

  • Dedicated Account Manager
  • No long-term contract/Cancel anytime
  • Responsive support and resolution
  • 24/7 monitoring and management
  • Emergency 24 hour support
  • Powerful Cyber Security
  • Scheduled infrastructure/billing reports
  • Asset update recommendations
  • Resource procurement
  • Remote and onsite support
* Managed IT Services Provider Packages start at $36.95 per month per device. Contact us for more information.

No matter your needs, we have the right managed service solution for your business. Contact us today for a free, no obligation consultation.

 

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Basics
$25 /mo per deviceEssentials
$75 /mo per device Advanced
$150 /mo per deviceEnterprise
Get a quoteCustom
Devices
Per device
Per device
Per device
Unlimited devices
Remote access
Device Monitoring
Device End point protection - Virus/Malware Protection thru Webroot Secure Anywhere®
Automated Windows Security Updates
24/7 support for work stoppage emergencies
Manual Windows updates

(device drivers, windows feature updates, etc.) **

Monthly device cleanup

(removal of unused software, disk cleanup, etc.) **

3rd Party updates

(Office, BIOS, etc.) **

Cloud continuity backup powered by Datto®*
E-mail backups per device

(Office 365 and Google Workspace)

Monthly work order summary
Yearly technology and IT strategy meeting
Dedicated account manager
VoIP management and support
Technical Insights Report
Automated
Automated
Customized
Customized
Support provided during business hours***
$135/hour
1 hour included per device

(additional $135/hour)

Unlimited
Unlimited
Essentials$25 /mo per deviceSee all features
Devices
Per device
Remote access
Device Monitoring
Device End point protection - Virus/Malware Protection thru Webroot Secure Anywhere®
Automated Windows Security Updates
24/7 support for work stoppage emergencies
Manual Windows updates
Monthly device cleanup
3rd Party updates
Cloud continuity backup powered by Datto®*
E-mail backups per device
Monthly work order summary
Yearly technology and IT strategy meeting
Dedicated account manager
VoIP management and support
Technical Insights Report
Automated
Support provided during business hours***
$135/hour
Advanced$75 /mo per device See all features
Devices
Per device
Remote access
Device Monitoring
Device End point protection - Virus/Malware Protection thru Webroot Secure Anywhere®
Automated Windows Security Updates
24/7 support for work stoppage emergencies
Manual Windows updates
Monthly device cleanup
3rd Party updates
Cloud continuity backup powered by Datto®*
E-mail backups per device
Monthly work order summary
Yearly technology and IT strategy meeting
Dedicated account manager
VoIP management and support
Technical Insights Report
Automated
Support provided during business hours***
$135/hour
Enterprise$150 /mo per deviceSee all features
Devices
Per device
Remote access
Device Monitoring
Device End point protection - Virus/Malware Protection thru Webroot Secure Anywhere®
Automated Windows Security Updates
24/7 support for work stoppage emergencies
Manual Windows updates
Monthly device cleanup
3rd Party updates
Cloud continuity backup powered by Datto®*
E-mail backups per device
Monthly work order summary
Yearly technology and IT strategy meeting
Dedicated account manager
VoIP management and support
Technical Insights Report
Automated
Support provided during business hours***
$135/hour
CustomGet a quoteSee all features
Devices
Per device
Remote access
Device Monitoring
Device End point protection - Virus/Malware Protection thru Webroot Secure Anywhere®
Automated Windows Security Updates
24/7 support for work stoppage emergencies
Manual Windows updates
Monthly device cleanup
3rd Party updates
Cloud continuity backup powered by Datto®*
E-mail backups per device
Monthly work order summary
Yearly technology and IT strategy meeting
Dedicated account manager
VoIP management and support
Technical Insights Report
Automated
Support provided during business hours***
$135/hour

*Cloud continuity offered only to windows 10 or above devices.

**These services do not take away from the included monthly hours

***$75 trip fee for On-Site Work in Denver Metro Area. Outside Denver Metro Area is variable.

The above Packages do not include hardware mitigation/replacement, 3rd Party application migrations (such as email migration,accounting software changes), Cloud Migrations, and Cloud Server/desktop support

Business Hours 7:30 AM – 5:30 PM (MT) Mon – Fri

What are the benefits of hiring a Managed IT Services Provider?

  • Allows you to take a preventative approach to your IT service needs with 24/7* support provides peace of mind and minimizes downtime
  • Scalability helps conserve resources and control costs with predictable monthly service plans
  • IT outsourcing allows companies to complete projects at the same time.
  • Get qualified, experienced, and certified technicians with a vested interested in your business that act as a single point of contact for you. This holistic approach streamlines operations so you can focus on your business.
  • Outsourced IT saves time and money, able to start new projects right away to implement new tech they are already experienced with. A dedicated IT services company stays up to date on the future of the industry.
  • Reduce risk for yourself by putting it in the hands of the experts
  • Small businesses can’t afford to hire the same in-house level of IT that large companies can making them unable to compete on the same level as the larger companies. Outsourcing gives them access to the same tech and IT services to give them an advantage.
  • Maintain data compliance and security

Co-Managed Service Provider

Do you already have an amazing IT staff? Need additional assistance to complete a special project or a major assignment and under pressure to meet a deadline? Let’s chat about co-managed services. Our technical team will work together with yours to help you achieve your goals. At FLT, we can augment your existing IT department or outsource your IT needs completely.

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Additional Services

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telephonyAbout FisrtLink Technology, we are a versatile digital company specializing in web hosting, Managed IT Services, web development and digital marketing.

Telephony/VoIP

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Telephony/VoIP

Telephony/VoIP – Cloud VoIP phone services are a secure, reliable cloud communications platform that erase the need for on-premise PBX hardware. With mobile apps, online meetings, and business SMS, it’s more than a phone system. This is comprehensive hosted business communications. You are able to manage all of your business communications with your computer or mobile device from any location. We partner with two first in class offerings like BluIP and RingCentral.

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Business Continuity

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Business Continuity

Develop and implement disaster recovery plans to protect your business against the unknown; natural or human-induced disasters. It matters how long your business is down before its back up and running when disaster strikes. No matter how complex your IT environment may be, business continuity should be simple, fast, and reliable. It should work in an instant, locally in your office or from an off-site location.

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Cloud Migration

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Cloud Migration

Move your business systems, on-premises data, and applications architecture to a place in the cloud. Benefits of migration include increased efficiency, scalability, cost, and performance. This allows you to work more efficiently from anywhere on any device from the cloud with products such as FirstLink’s own private cloud or public options like Amazon Web Services (AWS), Microsoft Azure, and Google.

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IT Consulting

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IT_consulting

IT Consulting

FirstLink provides business analysis, strategy plans, and implementation to help your business run more smoothly. We work with you to find efficient network configurations, business continuity plans, mitigate risk, remote support solutions and more for efficient business management solutions. We free up valuable time for your business and allow you to start winning at IT. We focus on technology so you can focus on your business.