F I R S T L I N K

Our Mission is Helping you Achieve Your Mission!

FirstLink offers a range of IT Services. From IT consulting services to disaster recovery, we are a one stop shop for all your IT service needs. FirstLink offers different service packages and flexible options designed for your specific business requirements. We value our customers above all else and work tirelessly to help you achieve your internet goals. We have over 25 years of experience, gained from developing office network setups and connecting people and businesses over the internet. Ask FirstLink how you can best utilize today's technology for a stable and secure path to the future.

IT Consulting

Talk to FirstLink about developing an IT strategy for your unique business needs, from network installation & configuration to cybersecurity, we will set up a secure network increasing productivity and cost efficiency.

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Remote IT Support

Rely on FirstLink to handle your remote support needs. Should you or your employees have questions on software or cloud services, we are just a call, email or chat away!

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Network Administration

FirstLink provides 24x7 remote monitoring and management of your network, maximizing speed, uptime and security, making your organization run like clockwork. WiFi administration included.

Cloud Computing Services

Access cloud-based solutions anywhere with an internet connection on any device! FirstLink offers consulting, implementation, and support to services like Amazon Web Services (AWS), Google Cloud Platform and Microsoft Office 365.

Cybersecurity Services & Compliance

FirstLink’s security and compliance services protect your company against all possible risks while maintaining your business’ productivity and include adhering to HIPAA and SOC 2 compliance standards.

Server Administration

FirstLink’s on-site server administration services include deployment and configuration, 24x7 monitoring and management and backup using innovative storage and server virtualization technology.

Surveillance & Security Systems

FirstLink delivers local video monitoring systems & more complex smart technology security systems customized for your specific needs.

Disaster Recovery Strategy

At FirstLink, we take business continuity seriously. Develop a disaster recovery plan in the event an environmental anomaly, loss of key staff, or other potential tragedy strikes to keep your company going.

Hardware/Software Services

FirstLink knows the smooth and trouble-free operation of your business includes regular maintenance of hardware and updating software such as device drivers and firmware.

The FirstLink Difference

FirstLink has the professionals you need for your IT challenges!

We can fix the problems you have now and then set up monitoring and training oversight systems
so they will not happen again. We will not trap you into a contract but can provide services to fit your needs,
from hourly remote help to fully scheduled maintenance contracts. We are also SOC 2 compliant so you can rest assured
that we are providing top IT information and practices for your business.

Service Packages

Unlimited

We’ve designed our services to meet all of your IT support needs for your business. And you can rest assured that we do more than simply provide IT support. To be proactive, we are monitoring your IT systems 24/7. 365 days a year.

Best Used By:
  • Businesses who need a team monitoring your IT systems 24/7. 365 days a year.

Contracted

As an extension of your team, we are available to help with the questions that come up on a daily basis. We are also a resource to assist with long-term technology planning for your company.

Best Used By:
  • Businesses who don't need an in-house team, but still need steady and reliable support.

On-Demand

As a small business, you may not need a lot of IT support. But when you do need it, you need it NOW. Unfortunately, the last minute is not the best time to find a quality IT service provider. Get ahead of the game by lining up your technology A-team before disaster strikes.

Best Used By:
  • Businesses who occasionally need support.

What Drives FirstLink

Sketch
Adobe
Invision
Sketch
MySQL
PHP
Java
SQL Server
Ruby
Perl
python
ASP.net
Joomla
datto
Microsoft
vm ware
Cisco
webroot
Solaris
Wordpress
Drupal
Shopify
Joomla