FIRSTLINK

Bringing Technology & Creativity Together

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Left Brain

Technology moves fast, must stay secure and be reliable… and we sitemap our websites in scented markers.

Right Brain

Creativity and strategy come together outside the box and on the cutting edge, but also inside the margins. It’s all about balance.

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Right Brain

Creativity and strategy come together outside the box and on the cutting edge, but also inside the margins. It’s all about balance.

Left Brain

Technology moves fast, must stay secure and be reliable… and we sitemap our websites in scented markers.

A Robust Technology Integration Provider

FirstLink (FLT) is re-imagining the role of a traditional digital and IT services company. As a technology integration provider, we provide a four-pronged approach to the digital solutions provider model. We offer and employ specialists in IT support, web development, web hosting, and digital marketing.

Our IT services include IT consulting, remote support, cloud solutions, cybersecurity services & compliance, as well as being a managed services provider. The web development division designs and develops websites, mobile apps, WordPress plugins and other cloud-based applications. Our digital marketing offerings include SEO, SEM(PPC), social media marketing, Local SEO, and content creation. We offer hosting, email solutions, and business continuity products rounding out our full-service digital suite.

From hosting and IT services, to web development and marketing, FirstLink is a one-stop-shop in the digital solutions realm.

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Over 25 Years Experience

FLT opened its doors in 1994 during the age of dial-up. Due to our longevity in this dynamic industry, we have experience with every aspect of the internet and been in the thick of things from early on. With our expertise, we’ve assembled all the necessary skill sets to reach the best digital solutions for your business needs; whatever that may be.

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Open Source Friendly

While we are able to use just about any operating system and environment, but we prefer open-source products. We believe that open-source products give our clients enhanced functionality and full control at a much better overall price.

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Technical Excellence

FLT is a SOC 2 certified and HIPAA compliant company. We have a full team of internet professionals monitoring and managing to ensure optimum performance for your hosting and IT support needs. While our web team creates online presence developing web based applications and brings marketing strategies to life.

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Clients Come First

Your business is our primary focus. Whether scaling up for anticipated holiday traffic or incorporating data collection changes to allow for last-minute marketing requests, client satisfaction is our #1 goal.

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Personal Service

FLT provides a personalized approach to our client service model. We don’t have multiple escalation levels and red tape to get a simple answer. Our top experts in their fields are available for you to work with and we answer the phone! We care about your business like it is our own.

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Private Network

The FirstLink infrastructure boasts network redundancy, compute and storage resiliency, autonomous system routing on the Juniper platform, ARIN issued IP subnets and redundant carriers.

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Full Service Team

At FirstLink, we can do it all from beginning scope to ongoing maintenance. We offer hosting, cloud computing and virtualization services, network solutions, server design, IT support and repair, website design, web applications, and web marketing. We are business consultants equipped to handle your every need in the digital realm.

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Security First

FLT uses the newest technology for our infrastructure. We run our own allocated IP subnets, delivered directly from ARIN IP subnets and our own autonomous Juniper routing. We maintain two agnostic date center locations with multiple carriers for security, redundancy and monitoring. Security is our top priority!

Meet Your Digital Solutions

Hosting Services
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IT Support Services
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Web Development
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Marketing Services
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Our Work

  • Space Data Provider
  • Landscape Company
  • Transportation Carrier

Space Data Provider

Space data provider client

Challenge

A space weather mitigation and prediction modeling and data science provider needed a company with SOC 2 compliance and certification to provide web and enterprise hosting services. They required work from both a managed cloud provider and website developer and needed both services in one place to maximize their profit. Because of the massive data sets from various private and government sources that need to be combined and displayed to a website and web application, the service company needed to be able to handle more than a simple hosting company could provide. To simplify the process of updating their hosting, network infrastructure and website, they only wanted to work with one company for their digital solutions.

Solution

FirstLink’s diverse web and hosting team engineered a secure and flexible hosting environment for their data and we went through the process of re-branding their company with a new logo design and overhauled their outdated website with a new look and format. A web application was designed and developed to give their users full access to their data set products and services. Currently, FirstLink acts as their managed cloud provider to offer AGILE consulting, strategizing and implementation of their private cloud hosting and networking solution that runs an external off systems port. We also migrated and are now hosting their business email solution a well as providing them java programming for their application.

Landscape Company

Landscaping company client

Challenge

A local landscaping and outdoor construction company needed an IT and marketing consultant to discuss backing up computer information, updating their email and file management system and promoting their business in the constantly evolving digital marketplace. They had acquired a fencing company and needed to market their new services. Their outdated website needed to be updated and re-formatted. They hoped to keep all their digital solutions services with one company to make support, billing, and most importantly, service easier.

Solution

FirstLink’s one-of-a-kind capability to provide service and support with website design and development, print and digital marketing, web and email hosting, and IT support including consulting, security and cloud migration offered them everything with superior client focused service. In order to shore up their older IT infrastructure, a business continuity solution was implemented to protect their data and provide the security. We set forth a managed services plan to ensure their workstations and server were working for them at all times and had leveled security within their organizational structure. The website was re-designed and keyword-rich content created to introduce their fencing services. A comprehensive review strategy was put in place to gather more reviews from their many satisfied clients. Print advertising and Google AdWord campaigns were launched to kick start the fencing business as well. Through this initial website and marketing project, the company gained confidence in our services. Currently, in addition to website hosting and ongoing marketing initiatives, FirstLink also provides IT support for their internal network, server and desktops and provides email hosting and email support.

Transportation Carrier

Transportation carrier client

Challenge

A regional dry bulk transportation and logistics leader required a consultant for security related projects. They were interested in installing security cameras and a surveillance system for their physical location. However, they had questions about better protecting their computer systems and technological assets as well. Later in our relationship with the client, their website needed a refresh. The client wanted to include a detailed, seventeen-page job application form in the site as well.

Solution

FirstLink’s IT team secured their multiple physical locations with a camera surveillance system supported on remote software. We architected a new network to support and manage their authentication server, email, and cloud software. Their website was refreshed with our WordPress FirstTheme template and hosted in a C-panel environment. The job application was a customization to the standard FirstTheme website to provide a backend to manage their many applicants. Currently, in addition to hosting and maintaining their website, FirstLink is working under a maintenance contract to support their multiple locations and work on special projects when they need more technical expertise than they hire in-house.